After working with a client to implement a new change delivery framework, we had revised the role of project or programme sponsor. Prior to the new framework and role:
They were investing in a huge change programme, so the sponsor role was critical to their success in seeing the big benefits delivered.
We developed an 18-month investment plan that included:
Although the project governance of the business continues to evolve:
Sponsors initially described “a lack of technical expertise in the role”, “lack of clarity on the role”, “lack of clarity on expectations” and “I don’t know how to deal with sponsor role and the day job”
At the end of the sessions they said
“For a novice sponsor such as myself, comprehensive training and no holds barred communication of expectations prior to taking on the role was vital.”