A new Chief Commercial Officer was appointed to lead a team (consisting of Directors and Heads of).
There were issues with the collaboration and the performance of the team.
Decision-making needed an overhaul and team roles updated due to new structure.
The team are working together much more effectively, and they have made the changes they need to make at their own pace. They have:
Nicola established a way of working that built trust with the team.
She possessed the knowledge and know-how needed to support, discuss, persuade and overcome potential issues that would take the team on the journey.